Newmatic does not offer a warranty on kitchen hardware/Utensils/Kitchenware products.
Install Newmatic kitchen appliances only after construction. Damage from construction debris/dust will not be covered under warranty. Check our Warranty & Return Policy for more details.
Refund and Return Policy
Please inspect your goods immediately upon delivery. If you are unsatisfied with your purchase, please return it to our delivery staff immediately.Â
For post-delivery returns, please ensure that all products, components, accessories, and packaging are intact in the original carton box.
No cash refunds after payment. A credit note voucher will be issued instead.Â
Installed or tampered items cannot be refunded.Â
Newmatic reserves the right to reject any returns in original condition. Please check our Warranty & Return Policy page for more details.Â