LIFETIME SUPPORT
For your kitchen.
For the long run.
Newmatic provides you with lifetime service & support.
One team. From fitting to fixing.
Lifetime Glass Warranty
All tempered and ceramic glass is covered by a lifetime warranty.
We Install It Ourselves
Our own technicians fit every appliance, so our team stays accountable from delivery to the final handover.
Genuine Parts, In Stock
We hold and manage our own spare parts, so a repair starts with a single phone call.
Repaired, Not Replaced
We repair appliances all the way down to the circuit board, extending their lifespan and reducing waste.
Responsive Service
Contact us directly and we promise to respond promptly to your needs, with urgent calls handled within hours.
CUSTOMER CARE · KENYA
Already part of the family?
For service, repairs or help with an existing purchase, reach out to our customer care team.
BEFORE YOU BUY
Any questions?
For sales enquiries, whatsapp us or visit our showrooms for the Newmatic experience.
5 years
Motor warranty
Lifetime
Glass warranty
Know your cover
Find product-specific cover, exclusions and return conditions in our warranty policy.